FAQs

What RMI means to you


The Retail Motor Industry Federation (RMI) is the UK's leading automotive trade body, representing franchised car and commercial vehicle dealers, independent garages, bodyshops, motorcycle dealers, petrol retailers, auction houses and cherished number plate dealers, who provide sales and services to motorists and businesses across the UK.

Retail Motor Industry Federation (RMI) members pride themselves on providing high quality, value-for-money services to the motoring public.

RMI standards help our members serve you. They are continuously reviewed and updated to conform to changing legislation and market place expectations.

Benefits of FSB Membership


Established over 40 years ago, the Federation of Small Businesses (FSB)is to help smaller businesses achieve their ambitions.

1. To be recognised as the most influential and trusted business organisation

2. To value diversity and inclusion in everything we do

3. To be fully representative of the whole UK smaller business community

4. To provide the most valued package of business benefits and services

5. To provide the most effective network for smaller businesses across the UK As experts in business, we offer our members a wide range of vital business services including advice, financial expertise, support and a powerful voice in government. Our mission is to help smaller businesses achieve their ambitions.

About Pat Heard


Pat Heard Group, is a well known family run business that was founded in 1970 by Pat Heard. Today, over 40 years later. it is still a family run business-that strives to keep up the high standards and business values set by the customer first ethos, that it upholds dearly..

Booking a Service or MOT


If you would like to book a service and or MOT then you can either call us directly on: 01622 739864 or just use one of our booking forms on-line. Either way, we'll get back to you as soon as we can to confirm times and dates.

Booking a Body repair or Mechanical problem


If you would like to book your vehicle in for a mechanical or body repair you can either call us directly on: 01622 739864 or just use one of our booking forms on-line. Either way, we'll get back to you as soon as we can to confirm times and dates.